Process Instructions

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Claim Instructions:Scope of Acceptance.The business cooperation between both parties must be JCtrans members and within the validity of bembership benefits service period; not suspended or blacklisted.The platform only accepts compensation claims for businesses within 90-150 days from the date of Bill of Lading signing.Compensation claims generally will be applied to cases where there are no objections or disputes between both parties. Cases requiring platform collection and compensation.Claim Process: **For detailed information, please refer to Section 5.3 of the JCtrans International Membership Service Contract.**If the debtor fails to fulfill the payment obligation within the 30-day collection period, the platform reserves the right to terminate the member service of the debtor at any time, issues a warning to all members, add them to the blacklist, and report to the bad debt.Compensation Claim Operation Guidelines:https://www.jctrans.com

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