Operating in Brazil requires more than booking freight, it requires strong local presence, operational expertise, regulatory knowledge, and proactive communication on the ground.
HAI is an international freight forwarder headquartered in Itajai, Santa Catarina, our team brings over 25 years of hands on experience in international logistics. We operate across all transport modes and maintain a national operational structure that enables us to support shipments throughout Brazil, regardless of the port, airport, or point of entry.
We act as a reliable local extension of our overseas partners operations, ensuring cargo arriving in Brazil is handled efficiently, transparently, and in full compliance with local regulations.
Support for Network Partners:
Active monitoring and follow up of shipments upon arrival;
Coordination with terminals and carriers for container release;
Inland transportation support when required;
Direct communication with Brazilian importers and consignees;
Proactive problem solving to prevent delays, penalties, and unforeseen costs.
Brazilian logistics and customs procedures are complex and constantly evolving. Delays, documentation issues, or communication gaps can significantly affect costs and service levels. HAI minimizes these risks through deep local expertise, strict regulatory compliance, and a hands on operational approach.
We recognize that every partner and every shipment is unique. Each operation is handled with a high level of responsibility, transparency, and attention to detail, protecting both the cargo and the relationships you have built with your customers.
If you are seeking a responsive, experienced, and dependable agent in Brazil, HAI is ready to support your operations and help you deliver with confidence.