Proair is a pioneering brand in digital and intelligent air freight, dedicated to providing global clients with intelligent and efficient one-stop air freight forwarding services. Our offerings include Chartered Flights, Blocked Space, Volume Charter, and Bulk space, complemented by services such as pickup and delivery, warehousing, customs clearance, compliance identification, and insurance. We cover the entire logistics process,from pre-shipment and in-transit operations to post-shipment and destination services. Through the Proair Network (www.proair-intl.com) and our 24/7 customer service center, we deliver "intelligent, efficient, convenient, and pleasant" international air freight solutions to a wide range of global clients. These include numerous global top 100 logistics partners as well as customers in sectors like Life Sciences & Healthcare, Machinery Manufacturing, New Energy, Retail & Fashion, Hazardous Materials, and Perishables.
We aspire to unite a big group of simple, excellent, and mission-driven people to build and share a world-class logistics company, efficiently connecting the world.
We are committed to product innovation.
We aim at industry pain points and have developed exclusive 5A air freight products (Proair AA 3days, AB 5days, AC 7days, AD 9days, AE 11days). Through www.proair-intl.com. Breaking geographical and time constraints, our platform enables customers to freely check and book cargo online anytime, anywhere. It features fully transparent pricing with no hidden fees, offering 7-day lock space and rate service, and guaranteed transit times with overtime compensation. Our professional and dedicated sales team are always ready to connect with clients' specific needs and create greater value.
We are committed to service innovation.
Centered on our "Intelligent & Efficient" philosophy, we have pioneered the industry's first "Five Ones" service standard: 1 second of system quotation, 1 hour of case by case quotation, 1 hour of oder approval progress, 1 day after ATD to close order, and 1 month of abnormal settlement. Our performance in quoting speed, document processing efficiency, response time, on-time rate, accuracy rate, cargo integrity, and price competitiveness ranks among the industry's best, with a long-standing NPS consistently above 70%.
We also give loyalty rewards to clients, with more volumes, there will be more rewards.
We are committed to technological innovation.
We have independently developed and are continuously enhancing the Chenying Logistics Management System (PMS). Leveraging big data and artificial intelligence, our platform enables seamless end-to-end digital collaboration among global clients, our teams, suppliers, as well as customs authorities and airlines. This system facilitates real-time information sharing and significantly elevates the IT capabilities of air freight enterprises.Our innovations have been featured by leading media outlets such as People's Daily, Xinhua Net, China.org.