JCtrans & Thetis Logistics Co., Ltd.: Driving Global Logistics Network through Ecosystem Synergy

In 2023, Thetis Logistics Co., Ltd. officially joined JCtrans as a JCP member. The company’s founder, Mr. Huang, closely observed the competitive dynamics of the international logistics market. After multiple rounds of communication with the Customer Success Team, a tailored solution was crafted with three main objectives: 1. To expand the overseas agent network—rapidly connecting with high-quality global partners; 2. To acquire incremental business opportunities—expanding international market share; 3. To leverage JCtrans’s digital potential—to break through traditional business models and drive company upgrades and development.

Thetis's core business spans full-container-load (FCL) sea freight across all trade lanes, providing stable and efficient global transportation services, while extending into air freight, breakbulk, and special container sectors to strengthen its diversified solutions. The company’s DDP services to South America (particularly Mexico) stand out, highlighted by a professional customs clearance team and guaranteed delivery times, forming a key differentiator in market competition.

Mr. Huang remarked that although there was an initial adaptation period to the platform’s operations, Thetis is fully committed to leveraging the collaborative ecosystem advantages of JCP to accelerate its international expansion and deliver more efficient, competitive logistics services to its clients.

At the early stage of joining JCtrans, the founder and CEO of Thetis Logistics Co., Ltd. focused primarily on expanding business from existing clients, resulting in relatively limited team management and platform usage. Consequently, the company was unable to fully capitalize on the platform’s advantages, and the initial expectations of joining JCtrans were not achieved. However, the JCtrans Customer Success Manager quickly identified this issue and proactively engaged in deep discussions with Thetis.

Utilizing the Health Monitoring Tool and Membership Usage Reports, the Customer Success Manager conducted a thorough and detailed analysis of Thetis’s platform activity data. This allowed for pinpointing the specific challenges the company faced in using the platform and provided a basis for targeted follow-up and operational guidance, crafting a customized optimization strategy for Thetis.

With the assistance of the JCtrans Customer Success Manager, Thetis gained a deeper understanding of the platform’s core functionalities. They gradually recognized JCtrans’s strong advantage in expanding resources, enabling rapid matching with quality overseas agents worldwide; the platform’s powerful algorithms and extensive data significantly improved the success rate of business matching; and the robust international transaction protection mechanisms provided comprehensive safeguards for each transaction.

Subsequently, Thetis’s platform usage frequency increased substantially. By leveraging JCtrans’s capabilities, they successfully secured numerous high-quality overseas agent partnerships and facilitated multiple international business deals. Meanwhile, Thetis actively participated in offline logistics conferences organized by the platform, exchanging experiences with industry peers, expanding networks, and capturing more collaboration opportunities.

Thanks to these positive experiences, Thetis decisively renewed its membership for multiple years after the first year, becoming a five-year long-term platform member.

Initially,small overseas business team which posed significant challenges in the fiercely competitive international logistics market. However, through continuous collaboration with the platform, the company achieved remarkable progress in business expansion and resource integration, laying a solid foundation for its future growth.

In the complex and ever-changing environment of international logistics and trade, Thetis faced numerous operational challenges, with securing international transactions and building global trust emerging as its most urgent needs. In international trade cooperation, payment security and trust establishment have always been key issues troubling businesses. For instance, during cooperation with a client from Tanzania, the client repeatedly delayed payment for various reasons, involving an amount of $6,000, which disrupted Thetis’s cash flow and normal business operations, creating financial pressure. After Thetis sought assistance from the JCtrans platform, the Customer Success Team promptly intervened, closely monitored the payment process, and successfully facilitated the client’s payment within the same week, ensuring the smooth completion of the transaction.

JCtrans has played a crucial role in Thetis’s business development. The JCtrans platform not only provided abundant resource-matching opportunities, enabling Thetis to quickly connect with partners that met its business needs, but also offered professional support and stringent risk control measures at key transaction stages, ensuring that each business deal progressed smoothly.

In cooperation with an agent in Uganda, due to frequent overseas fraud cases, the agent harbored trust concerns regarding Hong Kong accounts used by Shenzhen companies and was reluctant to make payment. After understanding the situation, the platform leveraged its international credibility to proactively provide a credit endorsement for Thetis, enhancing the Ugandan agent’s trust and ultimately facilitating the successful completion of the payment. This effectively avoided a transaction failure caused by trust issues and ensured the smooth development of business.

Thetis’s cooperation model with the platform has been closely centered around addressing international transaction challenges and enhancing global trust. JCtrans fully leveraged its strengths to provide strong support for Thetis at critical transaction stages. As mentioned earlier, when facing the Tanzanian client’s payment delays and the Ugandan agent’s trust concerns, the JCtrans Customer Success Team responded swiftly, actively followed up on the payment progress, and utilized the platform’s resources and professional capabilities to provide credit endorsements for Thetis, successfully ensuring smooth transaction completion. This demonstrated JCtrans’s efficiency and professionalism in solving international transaction challenges.

JCtrans provided Thetis with a comprehensive and effective range of solutions. In terms of transaction security, a professional risk assessment and monitoring system was established to comprehensively manage the risks of each transaction, ensuring the security of transaction funds; in building overseas agent networks, the platform leveraged its extensive big data resources and global partnerships to precisely screen and match high-quality overseas agents for Thetis, helping the company rapidly expand its business channels and broaden its international business coverage; in terms of dispute resolution support, the platform’s professional team, backed by extensive industry experience and expertise, successfully resolved numerous cooperation disputes for Thetis, safeguarding the company’s legitimate interests.

Thetis has given high recognition to the platform’s support in international transaction security, overseas agent network building, and dispute resolution assistance. As a long-term member of the platform, Thetis has deeply integrated into the JCtrans ecosystem and continues to leverage the platform’s resource advantages to expand its business. Today, Thetis has firmly established itself in the global freight forwarding industry, with a continuously expanding business scope and an increasing number of cooperative clients, becoming a typical example of success achieved through platform cooperation.

In the international logistics and trade industry, the cooperation case between Thetis Logistics Co., Ltd. and the JCtrans platform fully demonstrates the powerful strength of collaboration. By precisely understanding client needs and providing comprehensive and personalized solutions, the platform has helped Thetis achieve a remarkable leap from business expansion to market position consolidation. It is believed that this case will serve as a highly valuable reference for other enterprises in their international business development journeys, further driving the industry to forge ahead amidst the tide of globalization and achieve even greater success.