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Dispute Resolution: Why Does the THC Fee Vary Across Ports?

Dispute Resolution: Why Does the THC Fee Vary Across Ports?

Freight Knowledge
12-May-2026
Source: JCtrans

In the global freight forwarding industry, THC Fee (Terminal Handling Charge) disputes are common, often stemming from inconsistent rates across different ports. Understanding why THC Fees vary is key to resolving conflicts and maintaining smooth operations for forwarders worldwide.

 

What Causes THC Fee Variations Across Ports?

 

THC Fee variations across ports are driven by a combination of operational costs, infrastructure investments, regional regulations, and market demand, all of which differ significantly from one port to another.

 

How Do Operational Costs Impact THC Fee Differences?

 

Operational costs, including labor, equipment maintenance, and land expenses, are a primary factor in THC Fee variations. Ports in high-cost regions face higher overheads, which are passed on to forwarders through higher THC Fees.

 

Labor costs, in particular, vary widely globally and directly influence THC Fee levels. According to UNCTAD 2025 data, labor costs in North American and Western European ports are 2.5 to 3 times higher than those in Southeast Asian ports. For example, the average hourly wage for dockworkers in the Port of Los Angeles is $38, compared to $13 in the Port of Bangkok.

 

Equipment maintenance and replacement costs also contribute to variations. Ports with aging infrastructure may have lower initial THC Fees but often face frequent rate adjustments to cover repair costs. In contrast, ports with modern, automated equipment, such as the Port of Singapore, have higher THC Fees to recoup investment in technology like automated stacking cranes (ASCs).

 

Forwarders should note that operational cost differences are not temporary; they reflect long-term regional economic conditions, making THC Fee variations a persistent challenge in international shipping.

 

Does Port Infrastructure Affect THC Fee Levels?

 

Port infrastructure quality and capacity directly impact THC Fees, as ports with advanced facilities and higher efficiency often charge more to cover their investment in modernization and operational excellence.

 

Automated ports, which handle containers faster and with fewer errors, typically have higher THC Fees. According to the Shanghai Shipping Exchange 2025 Q1 report, automated ports have an average THC Fee that is 15-20% higher than non-automated ports of similar size. The Port of Shanghai, for instance, has a 40GP THC Fee of $315, while the nearby Port of Ningbo, which has less automation, charges $290 for the same container type.

 

Port capacity also plays a role. Ports facing congestion and capacity constraints may impose surcharges or higher base THC Fees to manage demand. According to Freightos Baltic Index (FBX) 2025 Q2 data, ports operating at over 85% capacity have THC Fees that are 10-12% higher than those operating at below 70% capacity.

 

The recommended approach is for forwarders to balance THC Fee costs with port efficiency; a slightly higher THC Fee at an automated port may reduce overall transit time and offset additional expenses.


 

How Do Regional Regulations Influence THC Fee Variations?

 

Regional regulations and policies, including fee caps, transparency requirements, and tax laws, create significant variations in THC Fees across ports by imposing different cost structures on terminal operators.

 

Some countries impose government-mandated THC Fee caps to protect shippers and forwarders from excessive charges. Brazil, for example, has set a maximum THC Fee of $185 for 20GP containers and $325 for 40GP containers, according to the Brazilian Ministry of Infrastructure 2025 regulations. In contrast, ports in the European Union, while subject to transparency rules under the Port Services Regulation (PSR), have no fee caps, leading to higher average THC Fees.

 

Tax policies also contribute to variations. In some regions, terminal operators are subject to higher corporate taxes, which are incorporated into THC Fees. According to ITC Trade Map 2025 Q1 data, ports in countries with corporate tax rates above 25% have average THC Fees that are 8-10% higher than those in countries with tax rates below 20%.

 

A common mistake is for forwarders to assume regulatory frameworks are consistent across regions, leading to incorrect THC Fee estimates and potential disputes with clients.

 

What Role Does Market Demand Play in THC Fee Differences?

 

Market demand and cargo volume influence THC Fees, as ports with high throughput and strong demand can charge higher rates, while ports with lower traffic may offer competitive rates to attract business.

 

Hub ports, which handle large volumes of transshipment cargo, often have higher THC Fees due to high demand. According to UNCTAD 2025 Q1 data, the top 10 global hub ports have an average THC Fee that is 22% higher than regional feeder ports. For example, the Port of Singapore, a major hub, charges $335 for a 40GP container, while the Port of Penang, a feeder port in Malaysia, charges $265 for the same container.

 

Seasonal demand fluctuations also cause temporary THC Fee variations. During peak shipping seasons (e.g., the fourth quarter for consumer goods), some ports impose peak season surcharges that increase THC Fees by 5-8%. According to Drewry 2025 Q1 data, 68% of major ports implement peak season THC surcharges, with variations depending on regional demand patterns.

 

What Types of Disputes Arise From THC Fee Variations?

 

THC Fee variations often lead to disputes between forwarders, shippers, consignees, and terminal operators, primarily due to miscommunication, incorrect cost estimates, and unclear responsibility allocation.

 

Disputes Between Forwarders and Clients

 

Forwarders frequently face disputes with clients when quoted THC Fees do not match the actual charges at the port, often due to unforeseen variations between origin and destination ports.

 

Shippers may refuse to pay additional THC Fees if they were not informed of potential variations, leading to payment delays and strained relationships. According to a 2025 survey by the International Federation of Freight Forwarders Associations (FIATA), 48% of forwarders reported disputes with clients related to unexpected THC Fee variations, with 32% of these disputes resulting in non-payment.

 

A common mistake is for forwarders to use a single THC Fee rate for all ports in a region, failing to account for variations between nearby ports. For example, forwarders quoting a uniform THC Fee for Chinese ports may face disputes when the Port of Shanghai charges $30 more for a 40GP container than the Port of Qingdao.

 

Disputes Between Forwarders and Terminal Operators

 

Disputes between forwarders and terminal operators often arise from unclear fee breakdowns, unexpected surcharges, or disagreements over the application of volume discounts.

 

Terminal operators may apply additional surcharges for special cargo handling (e.g., oversized containers or hazardous goods) without prior notice, leading to disputes with forwarders who have already quoted fixed prices to clients. According to Freightos Baltic Index (FBX) 2025 Q2 data, 37% of forwarders have experienced disputes with terminal operators over unannounced THC surcharges.

 

Volume discount disagreements are also common. Forwarders may believe they qualify for a discount based on cargo volume, while terminal operators may have different criteria for eligibility, leading to disputes over the final THC Fee amount.

 

Disputes Between Shippers and Consignees

 

When THC Fee responsibility is not clearly defined in contracts, shippers and consignees may dispute who should pay the fee, especially when there are significant variations between origin and destination THC Fees.

 

In FOB transactions, for example, the consignee is typically responsible for destination THC Fees (DTHC), but if the DTHC is much higher than expected, the consignee may refuse to pay, claiming the shipper should have disclosed the variation. According to UN Comtrade 2025 Q1 data, 29% of cross-border shipping disputes involve disagreements over DTHC payment, often due to unforeseen fee variations.


 

How Can Forwarders Resolve THC Fee Disputes Effectively?

 

Resolving THC Fee disputes requires proactive communication, clear documentation, and a thorough understanding of the factors driving fee variations, as well as practical strategies to prevent conflicts from escalating.

 

Maintain Transparent Communication with Clients: Clearly communicate that THC Fees vary across ports and provide estimates based on the specific origin and destination ports. Include a disclaimer in quotes that THC Fees are subject to change based on port-specific rates and provide real-time updates if variations occur.

 

Document THC Fee Responsibility in Contracts: Explicitly state who is responsible for origin (OTHC) and destination (DTHC) THC Fees in contracts, referencing Incoterms 2020 to avoid ambiguity. Include details on how fee variations will be handled, such as whether the client or forwarder will absorb additional costs.

 

Verify THC Fees with Terminal Operators in Advance: Before providing a quote, confirm the latest THC Fees directly with the terminal operators at both origin and destination ports. Use reliable digital platforms (e.g., CargoSmart, INTTRA) to access real-time port-specific rates and avoid relying on outdated or generic data.

 

Negotiate Clear Terms with Terminal Operators: When working with terminal operators, negotiate clear terms for volume discounts, surcharges, and fee adjustments. Request written confirmation of all agreed-upon rates and surcharges to avoid disputes over miscommunication.

 

Mediate Disputes Promptly: If a dispute arises, engage in mediation with all parties involved to find a mutually acceptable solution. Focus on resolving the issue quickly to avoid delays in cargo movement and maintain client relationships.

 

How Can Forwarders Prevent THC Fee Disputes Proactively?

 

Preventing THC Fee disputes is more efficient than resolving them, and forwarders can adopt several proactive strategies to minimize the risk of conflicts related to fee variations.

 

Build a Comprehensive THC Fee Database

 

Creating and maintaining a database of port-specific THC Fees, updated regularly, helps forwarders provide accurate quotes and avoid unexpected variations. This database should include rates for different container types, surcharges, and regulatory requirements.

 

The recommended approach is to update the database monthly, using information directly from port websites and reliable industry sources. Forwarders can also use SaaS tools (e.g., Descartes, BluJay Solutions) to automate rate updates and ensure access to real-time data.

 

Forwarders should note that a comprehensive THC Fee database not only prevents disputes but also improves operational efficiency by reducing the time spent researching rates for each quote.

 

Educate Clients on THC Fee Variations

 

Educating clients about the factors that cause THC Fee variations helps manage expectations and reduce disputes. Provide clients with clear explanations of why fees differ across ports and how these variations may impact their overall shipping costs.

 

This education can take the form of informational guides, webinars, or one-on-one consultations. For example, forwarders can explain that a higher THC Fee at a hub port may result in faster transit times, offsetting the additional cost. According to a 2025 FIATA survey, forwarders who educate clients on THC Fee variations experience 35% fewer disputes than those who do not.

 

Establish Long-Term Relationships with Terminal Operators

 

Building long-term relationships with terminal operators allows forwarders to access more favorable rates, receive advance notice of fee changes, and resolve potential disputes more efficiently.

 

Terminal operators often prioritize long-term clients by providing early warnings of THC Fee adjustments, which gives forwarders time to update quotes and inform clients. Additionally, long-term relationships may lead to more flexible terms for volume discounts and surcharge waivers in some cases.

 

What Future Trends Will Impact THC Fee Variations?

 

Several emerging trends are likely to influence THC Fee variations in the coming years, and forwarders who stay informed will be better positioned to manage costs and prevent disputes.

 

Will Port Automation Continue to Widen THC Fee Gaps?

 

Port automation is expected to continue, leading to wider THC Fee gaps between automated and non-automated ports. According to UNCTAD 2025 projections, 60% of global ports will have partial or full automation by 2026, up from 45% in 2024.

 

Automated ports will likely maintain higher THC Fees to cover ongoing technology investments, while non-automated ports may keep fees lower to remain competitive. This trend will require forwarders to carefully evaluate port options, balancing THC Fee costs with efficiency and transit time.

 

How Will Regulatory Changes Affect THC Fee Transparency?

 

Increasing regulatory focus on transparency is expected to reduce unexpected THC Fee variations by requiring terminal operators to publish rates and surcharges publicly. The EU’s Port Services Regulation (PSR) is already setting a precedent, and other regions are likely to adopt similar rules.

 

According to the World Trade Organization (WTO) 2025 Q1 report, 70% of countries are considering or implementing regulations to improve THC Fee transparency. This will help forwarders access accurate, up-to-date rates and reduce disputes caused by hidden fees.

 

Will Green Initiatives Impact THC Fee Variations?

 

Green initiatives, such as carbon neutrality goals and emissions reduction requirements, are expected to introduce new surcharges and increase THC Fees at ports implementing eco-friendly measures. According to Drewry 2025 Q2 data, ports with carbon-neutral operations have THC Fees that are 7-9% higher than those without such measures.

 

Forwarders should note that these green surcharges will vary by port, depending on the extent of their eco-friendly investments, adding another layer of variation to THC Fees.

 

In conclusion, THC Fee variations across ports are a complex but manageable challenge for global forwarders. By understanding the key drivers—operational costs, infrastructure, regulations, and market demand—forwarders can provide accurate quotes, resolve disputes effectively, and prevent conflicts proactively. Implementing strategies such as building a comprehensive THC Fee database, educating clients, and establishing long-term relationships with terminal operators will help forwarders navigate these variations successfully. As the industry evolves with automation, regulatory changes, and green initiatives, staying informed about THC Fee trends will remain critical for maintaining profitability and client trust in the global freight forwarding sector.