
Since 2010, JCtrans has established a close relationship with Conturk Shipping, a leading logistics company in Turkey and now the No.1 Turkey-route supplier on the JCtrans platform. This marked the beginning of a
15-year-long deep collaboration. At that time, the Conturk Shipping team had only 30 people and was gaining traction with its strength in Black Sea routes, while JCtrans was expanding globally. The two parties quickly found synergy and began working together.
Throughout the partnership, the JCtrans platform leveraged its advantages to accurately match Conturk Shipping’s needs, helping it secure stable China–Turkey cargo volume and high-quality suppliers. During this period, JCtrans also assisted in obtaining NVOCC certification and joining the WCA global network, significantly enhancing Conturk Shipping’s international competitiveness. The two companies also collaborated extensively on Marketing and Promotion Services and brand influence. They co-hosted the Istanbul Summit, helping secure five new cargo-owner clients. Conturk executives also served as keynote speakers multiple times to boost industry impact.
Additionally, Conturk Shipping has purchased a premium booth at the Global Conferences for five consecutive years and actively introduced peers to the platform. In return, JCtrans provided VIP privileges, including priority access to beta test the new Central Asia route, demonstrating a win-win cooperation model.
The Turkish Giant Global Expansion Challenge
In the fiercely competitive international logistics industry, Conturk Shipping recognized that to sustainably expand in Turkey and its surrounding markets, it must rely on stable, reliable logistics solutions and
high-value-added services. This is not only key to meeting clients’ growing demands but also essential to enhancing its market competitiveness.
Conturk Shipping’s business demands are multi-dimensional. Among its core concerns is stable carrier resources. In ocean freight, carrier stability directly affects timeliness and cost. Conturk Shipping needed long-term cooperation with reliable carriers to ensure consistent space availability—even during peak seasons—avoiding shipment delays and backlogs.
Efficient customs clearance is another critical requirement. Turkey’s customs system is complex and demands specialized expertise. Conturk Shipping needed an experienced team to handle procedures efficiently, avoid delays, and minimize additional costs. Keeping ahead of changing customs regulations and preparing accordingly was key to maintaining smooth operations.
Dedicated support for key accounts was also a priority. As a major player, Conturk Shipping expected
VIP-level responsiveness and comprehensive risk contingency plans. Unexpected disruptions like severe weather or transport accidents required fast and professional solutions. Real-time updates also helped boost customer confidence and satisfaction.
Industry exposure at Global Conferences was crucial for brand building and opportunity expansion. By sponsoring major events and participating actively, Conturk Shipping showcased its strength, built industry connections, and expanded its business channels.
In terms of volume, Conturk Shipping is one of JCtrans’s top-tier clients. As a long-time JCE member, it has demonstrated strong platform trust and repeatedly sponsored high-level summit activities—showcasing its strategic importance. Its membership status also enabled access to exclusive Member Benefits, reinforcing long-term platform engagement with a 100% renewal rate.
From an operational perspective, Conturk Shipping faced challenges in managing multi-branch operations and maintaining qualification compliance. With four branch offices across Turkey, seamless coordination and information sharing were necessary for streamlined logistics. As a WCA member and NVOCC certificate holder, the company also had to strictly comply with international regulatory standards.
Looking forward, Conturk Shipping has set ambitious goals. By 2025, it plans to open additional offices to expand coverage and meet growing market demand. It also aims to shift from traditional ocean freight to cross-border multimodal transport—integrating various transport methods for more efficient, convenient service. This move will enhance competitiveness and align with broader industry trends.
Customized Platform Service Solutions
JCtrans provided Conturk Shipping with a variety of collaboration models tailored to its diverse business needs. As a core offering, Conturk Shipping has continuously renewed its JCE premium membership for multiple years, a testament to its trust and recognition of the JCtrans platform.
Through premium membership, Conturk Shipping gained high-level exposure and Inquiry Privilege, enabling faster and more accurate access to top-tier opportunities—laying a solid foundation for business growth.
In terms of value-added services, JCtrans delivered strong support. Within Business Opportunity Matching, customized procurement recommendations kept Conturk Shipping informed of market trends and client needs, enabling tailored logistics solutions. Customized supply chain planning addressed Conturk Shipping’s unique service profile and client expectations, streamlining operations and reducing costs.
For insurance and Cooperation Risk Protection, JCtrans offered NVOCC liability insurance through its partners, reducing financial risk during transport. Given the unpredictability of global logistics, such insurance coverage helped safeguard Conturk Shipping’s financial interests during incidents.
Moreover, Conturk Shipping has repeatedly sponsored JCtrans Global Conferences, leveraging the summit platform for global brand exposure and high-level networking. These events gather global logistics professionals and provide valuable visibility and business connections—opening new channels for development.
Remarkable Results Business Growth and Risk Control
JCtrans’s solutions for Conturk Shipping yielded significant results. In terms of cooperation volume, the platform helped Conturk Shipping secure steady China–Turkey route cargo and connect with high-quality suppliers. This ensured sustained growth and improved customer satisfaction through reliable, efficient service.
Thanks to JCtrans’s Criteria for Access Review and insurance offerings, Conturk Shipping’s operational risk was greatly reduced. Strict access review ensured legal and reliable partners on the platform, minimizing hidden risks. Insurance services provided additional security, offering compensation in the event of losses and preventing business interruptions.
WCA membership, NVOCC certification, and JCtrans’s endorsement all helped enhance Conturk Shipping’s industry credibility. In international logistics, credibility is paramount—these credentials strengthened client confidence and attracted more cooperation opportunities.
Fifteen years of cooperation have produced a dual “platform + offline” service model that ensures ongoing stability. JCtrans’s online services such as Business Opportunity Matching and data sharing facilitated efficient communication, while Conturk’s four branch offices enabled localized service delivery.
After years of collaboration, the results are impressive. Conturk Shipping achieved over 30% annual contract growth, with JCtrans-referred clients accounting for 40% of Turkey-route business—demonstrating the platform’s pivotal role.
In risk management, JCtrans’s insurance products covered 100% of Conturk’s high-value cargo, with zero major claims—a sign of both product reliability and the two parties’ strong cooperation and execution.
In terms of industry influence, Conturk Shipping has repeatedly appeared as a “gold sponsor” at JCtrans summits, attracting over 50 potential clients. It was also selected as a JCtrans Annual International Partner Case, boosting brand visibility and industry reputation.
On client retention, Conturk Shipping has renewed both membership and summit sponsorships for five consecutive years, with a business opportunity conversion rate exceeding 60%. This demonstrates not only business success but also a deep, trusted partnership—paving the way for continued future collaboration.
The partnership between JCtrans and Conturk Shipping exemplifies a win-win model in the international logistics sector. Through diverse cooperation, efficient solutions, and visible results, both parties have achieved mutual benefit and growth—offering valuable insights for other enterprises in the industry.